Issue solved by Startech
I bought one of these a little while ago and initially had some trouble with it as I am not very technical but wanted to have a go at adding it to my computer by myself. I thought I had it all right but as it turns out after speaking with Startech technical team I was at fault and doing something wrong. Someone in the technical support squad helped me to install the card by talking me through it over the phone and I have to say I have had no problems with the product since.What a great company. I must say I have never had anyone go the extra mile to offer this much support before.Thank you
