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Privacy Policy


Summary


Cookie Settings

  • You can change your settings here at any time, thereby revoking your consent.
  • The revocation of your consent does not affect the lawfulness of any processing which may have been carried out on the basis of the consent until said revocation.

Analytics

  • Data: Cookies, Usage Data
  • Services: Google Analytics, Dynamic Yield, VWO, Custobar

Marketing

  • Data: Cookies, Email, Usage Data
  • Services: Google Ads, Criteo, Meta, AWIN, Dynamic Yield, VWO, Twitter, YouTube, Reddit, Custobar

Contact Forms

  • Data: Email address, Name, Phone (optional)
  • Services: Zendesk

Registration

  • Data: Email, Name, Address, Phone, Date of birth (optional)
  • Services: Registration, Login, Checkout

Payments

  • Data: Various data as required by the payment service on use, please see below for more detail
  • Services: Braintree Payments, Paypal, Amazon Pay, Novuna Finance

Fulfillment

  • Data: Delivery name and address and contact information as required by the delivery agent
  • Services: DPD, DHL, Royal Mail

Contact information

  • Data controller: OCUK Limited registered in the United Kingdom, Shelton Boulevard, Stoke-on-Trent, Staffordshire, ST1 5GP
  • Please complete a webticket using the privacy option

Privacy Policy Detail


The Data controller will take all reasonable precautions to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

Place: The data is processed at our registered address, at our London Data centre and in other places where data processors or co-controllers are located.

Developing our vital business services We may reach out to you to gather feedback and conduct market research to support developing our vital business services. OCUK Ltd is part of Caseking GmbH, data may be shared internally where required to meet the fulfilment of the services requested, enhance our services or processes outlined in this policy or as required by law.

Retention: Data is kept for the minimum time necessary to provide the services requested or processes outlined in this policy or as required by Law. The user is able to request the Data controller delete the data.

Analytics

Custobar - Email marketing and CRM services

Place of processing: EU and US
Privacy Policy
Data: Email, Phone Number, Name, Address, Cookies, Usage Data.

Dynamic Yield - OCUK Ltd uses the services of Dynamic Yield Ltd (Highlands House, Basingtoke Road, Spencers Wood, Reading, Berkshire, England, RG7 1NT). We use this tool to optimise our website in order to make your website visit a personal experience through tailor-made recommendations and content. We use the page content you have visited to recommend equivalent or thematically related products or other content that is relevant to you. For this purpose, Dynamic Yield collects pseudonymised information about your usage activities on our site. Cookies are used here, through which exclusively pseudonymised information is stored under a randomly generated ID (pseudonym). You can prevent the collection by Dynamic Yield by clicking on this link Opt Out. An opt-out cookie is set that prevents the future collection of data from your visit to the website.

Place of processing: US
Privacy Policy - Opt Out
Data: Cookies and Usage Data.

Google Analytics - Google analytics is a web service provided by Google Inc which utilises javascript and cookies to collect data relating to your visits and views of this website (www.overclockers.co.uk). This data is aggregated to allow the website operator (Ocuk Limited) to analyze visitor trends, popular sections , bounce rates and conversions, among other things. Google may use the data to personalize the ads of it's own advertising network. The users IP address is anonymized.

Place of processing: US
Privacy Policy - Opt out
Data: Cookies and Usage Data.

VWO - VWO collects anonymous information about your usage activities on our site. Cookies are used to store only pseudonymised information under a randomly generated ID (pseudonym). Your IP addresses are only stored anonymously. A direct personal reference is therefore not possible.

Place of processing: US
Privacy policy
Data: Cookies and Usage Data.

Marketing

Marketing activities include re-targeting (showing ads on 3rd party sites related to products you viewed on this website) and opt-in newsletter.

AWIN - AWINrecords traffic to this website from registered affiliates and tracks conversions (checkout completed).

Place of processing: UK
Privacy policy
Data: Cookies and Usage Data.

Criteo

Place of processing: EU and US
Privacy Policy
Data: Cookies and Usage Data.

Custobar - Email marketing and CRM services

Place of processing: EU and US
Privacy Policy
Data: Email, Phone Number, Name, Address, Cookies, Usage Data.

Meta - Meta records traffic to this website from the Facebook advertising network and tracks conversions (checkout completed).

Place of processing: US
Privacy Policy
Data: Cookies and Usage Data.

Google Ads

Place of processing: EU and US
Privacy Policy
Data: Cookies, Email Address and Usage Data.

Reddit

Place of processing: US
Privacy Policy
Data: Cookies and Usage Data.

Twitter

Place of processing: EU and US
Privacy Policy
Data: Cookies and Usage Data.

YouTube

Place of processing: EU and US
Privacy Policy
Data: Cookies, Email Address and Usage Data.

Contact Forms

Zendesk -By filling in the contact forms on this website the user is authorising Ocuk Limited to use this data to fulfil the enquiry or request or service the user indicates in their message. Messages are processed in the UK by staff of Ocuk Limited only for the purposes requested by the user.

Place of processing: UK
Privacy Policy
Data: Email address, Name, Address

Registration

By registering on this website users are able to identify themselves for the purposes of placing and tracking orders and is a requirement to checkout for certain payment methods.

Place of processing: UK
Data: Email, Full Name, Address, Date of Birth (optionally)

Payments

To complete a sale valid payment must be provided. Ocuk Limited uses various payment providers to faciliate this transaction.

Amazon Payments

Place of processing: US
Privacy Policy
Data: Email, Name, Address, Credit card details

Braintree (Creditcard and Paypal)

Place of processing: US
Privacy Policy
Data: Card details, Full Name, Shipping Address

Novuna Personal Finance

Place of processing: UK
Privacy Policy
Data: Email, Full name, Address, Previous Addresses, Telephone, Employment Details, Credit card details, Bank details, Credit History, Insurance details, dependants

Fulfillment

To complete a sale of physical goods we must use a shipping company to deliver to the address you provide.

DHL International GmbH

Place of processing: EU
Privacy Policy
Data: Email, Phone, Delivery Name and Address.

DPD Limited

Place of processing: UK
Privacy Policy
Data: Email, Phone, Delivery Name and Address.

Royal Mail

Place of processing: UK
Privacy Policy
Data: Delivery Name and Address

General Information

Legal: The user should be aware Ocuk Limited will comply with lawful requests by relevant public authorities under the legal jurisdiction of England and Wales.

Contextual notice: In addition to this privacy poilicy the website will provide prompt contextual notice of Personal Data use where consent is required.

Server Logs: To maintain security compliance and for the benefit of law enforcement the system and the systems of 3rd party payment providers will make logs containing the users IP address.

Your rights: Users are able to make the following requests to the Data Controller:

  • Request a copy of all personal data stored concerning the user
  • Request that incorrect data is corrected
  • Request that their data be provided in portable digital format (e.g. csv)
  • Request that personal data is deleted or blocked

All requests should be made to the data controller at the contact page above.

Changes to this policy: Changes to this policy can be made at any time, the most recent date this policy has been modified is listed at the bottom of this page.

Overclockers UK Forums: You can find the privacy policy relating to the forums HERE

Latest update: 9th January 2024

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